About this policy
At Dash.BI we are committed to protecting the privacy of our customers and users. This privacy policy explains in summary how we collect, use, share and protect personal data and sensitive content, in the context of our services and frequent communication.
Rights of the holder
You have the right to access your personal data, request its correction, updating or deletion, as well as to object to the processing of your personal data in certain circumstances. You also have the right to request the portability of your personal data. If you wish to exercise any of these rights, please contact us through the means indicated at the end of this policy.
Personal data collected
We collect personal data that you provide us with your consent when using this website or other complementary channels of the company, such as: your name, email, phone number, billing information, among others.
The Dash.BI team will refrain from adding such data to its databases (hereinafter “DB”) except for force majeure or specific reasons to the extent permitted by law; for example, the client or user suffers a serious technological crisis that puts at risk its DB making the data processed by Dash.BI the only existing backup of such data, or the client or user explicitly requests to be contacted by us by accepting this privacy policy.
Use of personal data
We use your personal data to provide our services and improve them, respond to your inquiries and requests in detail, send you information relevant and related to our business activity, perform statistical analysis, structure automated and/or market decisions without any discrimination, as well as comply with our legal and regulatory obligations.
Sharing your personal data
We may share your personal data with third party service providers such as our web hosting providers, payment processors, email services, among others as strictly necessary. We may also share your personal data when required and justified by law.
Confidential communication via e-mail
Content sent through Dash.BI corporate email accounts, including data and attachments, is confidential and for the exclusive availability and use of the recipient(s). Any use, dissemination, distribution and changes are strictly prohibited. If you are not the correct recipient of any of these mailings, please notify the person who sent the message and delete the original message along with any physical or electronic copies in your possession.
Retention and deletion of data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our internal policies, unless longer retention is required or permitted by law. We will delete your personal data when it is no longer needed for those purposes, unless we need to retain it to comply with our business and legal obligations.
Security of personal data
We have adopted the necessary security levels for the protection of personal data or our BDD, and we have configured all the technical and organizational means and measures at our disposal, in accordance with best market practices, to prevent the loss, misuse, alteration, unauthorized access and illegitimate theft of data provided to Dash.BI These measures include, among others, access control, password management and training of our staff on data protection. However, the owner must be aware that technological security measures are not unbreakable.
Sensitive Data
We do not intentionally collect or process sensitive personal data of any nature and in particular of any minor, without the explicit consent of their parents or legal guardians. If at the time of providing Dash.BI services to our customers or contacting users of this website, it is verified that the data processed or received belongs to minors, we will immediately request the authorization of whoever has the legal representation of the minor.
Modifications to the privacy policy
We reserve the right to modify this privacy policy at any time. Any changes to this policy will be effective immediately upon posting of the updated privacy policy on this website. We encourage you to review this privacy policy regularly to be aware of any changes that have been made.
Contact details of the data controller:
If you have any questions about this policy, you can contact us using the form Attention Requests LOPDP.
- Address: Av. de los Shyris N36-120 and Suecia, Allure Park Building, 9th floor.
- Telephone number: +593 02 224 3559